Delivery – Returns – Exchanges Policy

1) Delivery Conditions

• In‑Stock Products: Dispatched to the courier within 3 (three) business days following order confirmation.
• Products in Procurement: Dispatched to the courier within 30 (thirty) business days following order confirmation.
• Artist Products: Dispatched to the courier within 10 (ten) business days following order confirmation.
• Deliveries are made to the address specified by the buyer via Get Society’s contracted courier/logistics partners.
• At delivery, please check that the package is intact and complete; if any damage, tearing, wetting, or impact is detected, a courier report must be issued. For damaged items accepted without a report, responsibility rests with the buyer.

2) Return Conditions

• The right of return applies only to in‑stock products.
• For products other than in‑stock items, there is no right of return unless a discrepancy from the information declared at the time of order exists or an issue with authenticity is identified.
• The right of withdrawal does not apply to custom orders, personalized productions, limited editions, artist productions, or products not held in stock.
• Return requests must be submitted to us in writing within 14 (fourteen) days from the date of delivery.
• Returned products must be:
  • Unused,
  • Undamaged,
  • In their original packaging with labels intact
• The Right of Withdrawal does not apply to products designed specifically for the individual, produced to order, or unsuitable for return due to hygiene reasons.
• Unless otherwise stated, return shipping costs are borne by the buyer.

3) Exchange Conditions

• Exchange requests must be notified in writing within 14 (fourteen) days from the date of delivery.
• Products to be exchanged must meet the criteria specified under the return conditions.
• Subject to stock availability, exchanges may be made for a different size, color, or version of the same product; if out of stock, a return process cannot be initiated.

4) Special Provisions

• Product authenticity is guaranteed by Get Society. The legal warranty period applies against manufacturing defects from the date of delivery.
• For disputes arising during delivery, return, or exchange processes, the Istanbul (Çağlayan) Central Courts and Enforcement Offices have jurisdiction.
• This Policy has been prepared in accordance with the Law on the Protection of Consumers and relevant legislation.

5) Contact

For any questions regarding delivery, returns, or exchanges, please contact us:

• 📧 [Your e‑mail address]
• 📞 [Your phone number]