FAQ

Each of our art prints requires approximately 10–14 business days for production, mounting, framing, and shipping. Once your order has been shipped, you’ll receive the relevant tracking number. Most orders are delivered within 3–5 days on average.

No, the package does not contain an invoice with pricing information. It includes only a branded shipping slip. Our art prints make ideal gifts. If you’re unsure what to choose, you can explore our gift cards.

In the rare event that your print arrives damaged, please contact us immediately. Send photos of the damaged product and packaging, along with a delivery report, to [email protected] within 7 days. Please keep all packaging materials, as they help us resolve the issue quickly.

We currently do not offer an express shipping option. However, if you have a specific delivery date, please contact us before placing your order we’ll let you know if we can accommodate it.

If your order is marked as “delivered” but has not arrived, please send an email to [email protected]. We will follow up with the shipping carrier to resolve the issue.

Limited edition prints are signed and numbered by the artist or their estate. Each piece also comes with a certificate of authenticity.

We use archival-quality cotton papers and pigment-based inks with a lifespan exceeding 100 years (ensuring museum-standard durability under normal conditions).

Yes, we offer gallery-quality solid wood frames in black, white, or natural finishes. You can share your wall measurements to request custom sizes or matting options.

As each artwork is made to order, sales become final after the 24-hour cancellation period has passed. However, if the product arrives damaged or defective, please inform us within 7 days we will promptly initiate repair or replacement.

If production has not yet begun, you can cancel your purchase within 24 hours after placing the order. Please contact us as soon as possible with your order number.

Yes. Please send your portfolio link and a short biography to [email protected]. Submissions are reviewed monthly, and we will contact you if there’s a suitable opportunity.

Yes, we collaborate with interior designers and corporate clients on curatorial selections and custom sizes. You can share your project details and timeline to initiate the process.