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<main class="wrap">
<h1 class="page-title">Frequently Asked Questions</h1>
<p class="page-sub">Can’t find what you’re looking for? Email us and we’ll help.</p>
<!-- Category quick links -->
<nav class="chips" aria-label="FAQ categories">
<a class="chip" href="#ordering">Ordering</a>
<a class="chip" href="#shipping">Shipping</a>
<a class="chip" href="#framing">Framing</a>
<a class="chip" href="#prints">Prints & Editions</a>
<a class="chip" href="#returns">Returns</a>
<a class="chip" href="#care">Care & Hanging</a>
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<section class="faq" aria-label="FAQ list">
<div id="ordering" class="faq__group">
<h2>Ordering</h2>
<details>
<summary>Can I change or cancel my order?</summary>
<div class="faq__answer">
<p>We begin processing immediately to protect edition availability. If you need a change, contact us within <strong>2 hours</strong> of purchase and we’ll do our best to help. Once the order enters printing or framing, it can’t be modified.</p>
</div>
</details>
<details>
<summary>Do you offer gift notes or receipts without prices?</summary>
<div class="faq__answer">
<p>Yes. Add your gift message in the cart notes. Invoices are emailed to the purchaser and prices are excluded from the package.</p>
</div>
</details>
</div>
<div id="shipping" class="faq__group">
<h2>Shipping</h2>
<details>
<summary>How long will delivery take?</summary>
<div class="faq__answer">
<ul>
<li><strong>Unframed prints:</strong> dispatch in 2–4 business days.</li>
<li><strong>Framed works:</strong> handcrafted to order; dispatch in 7–12 business days.</li>
<li>Transit times: 1–5 business days within the US; international varies by destination and customs.</li>
</ul>
</div>
</details>
<details>
<summary>How are artworks packaged?</summary>
<div class="faq__answer">
<p>Unframed prints ship flat or in rigid tubes with corner protectors. Framed pieces are foam‑wrapped, corner‑guarded and boxed inside a double‑walled carton. All packages are fully insured.</p>
</div>
</details>
<details>
<summary>Do you ship internationally?</summary>
<div class="faq__answer">
<p>Yes, to most countries. Duties and taxes are determined by your local customs office and are the responsibility of the recipient.</p>
</div>
</details>
</div>
<div id="framing" class="faq__group">
<h2>Framing</h2>
<details>
<summary>What frame options do you offer?</summary>
<div class="faq__answer">
<p>Gallery‑grade solid wood frames in black, white or natural; UV‑protective acrylic glazing; acid‑free backing; wired and ready to hang.</p>
</div>
</details>
<details>
<summary>Can I order a custom size or mat?</summary>
<div class="faq__answer">
<p>Yes. For bespoke sizes or museum mats, contact us with your wall dimensions and we’ll quote lead time and pricing.</p>
</div>
</details>
</div>
<div id="prints" class="faq__group">
<h2>Prints & Editions</h2>
<details>
<summary>Are the prints signed or numbered?</summary>
<div class="faq__answer">
<p>Limited editions are signed and numbered by the artist or the estate. Each artwork ships with a certificate of authenticity.</p>
</div>
</details>
<details>
<summary>What paper and inks do you use?</summary>
<div class="faq__answer">
<p>We print on archival, cotton‑rag papers using pigment inks for museum‑quality longevity (rated 100+ years under normal conditions).</p>
</div>
</details>
</div>
<div id="returns" class="faq__group">
<h2>Returns</h2>
<details>
<summary>What is your return policy?</summary>
<div class="faq__answer">
<p>Made‑to‑order artworks are final sale. If an item arrives damaged or incorrect, notify us within <strong>7 days</strong> with photos and we’ll repair or replace it immediately.</p>
</div>
</details>
<details>
<summary>What if my piece arrives damaged?</summary>
<div class="faq__answer">
<p>Keep the packaging and email photos of the box and artwork. We’ll file the claim and ship a replacement at no cost.</p>
</div>
</details>
</div>
<div id="care" class="faq__group">
<h2>Care & Hanging</h2>
<details>
<summary>How should I hang my framed work?</summary>
<div class="faq__answer">
<p>Each frame arrives wired. Use appropriate wall anchors; for drywall we recommend 2‑hook picture hangers rated for your frame’s weight.</p>
</div>
</details>
<details>
<summary>How do I care for the print?</summary>
<div class="faq__answer">
<p>Display out of direct sunlight and avoid high humidity rooms. Clean acrylic glazing with a soft microfiber cloth and ammonia‑free cleaner.</p>
</div>
</details>
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